1. Who We Are

We're a cozy neighborhood cafe in Westport serving specialty coffee and homemade food since 2015. This Privacy Policy explains how we collect and use your information when you visit our website or contact us.

2. Information We Collect

2.1 Contact Information

When you contact us or make an inquiry, we may collect:

• Your name
• Phone number
• Email address
• Any message or special requests you send us

2.2 Newsletter Signup

If you subscribe to our newsletter, we collect your email address to send you updates about:

• Daily specials and seasonal menu items
• Special events
• News and updates from the cafe

You can unsubscribe at any time using the link in every email.

2.3 Automatically Collected Information

When you visit our website, basic technical information is collected:

• Browser type and device information
• Pages you visit on our site
• Time and date of your visit

This information is collected anonymously and does not identify you personally.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and messages
• Send newsletter updates (if you subscribe)
• Provide information about our menu, events, and opening hours
• Improve our website and services
• Comply with legal obligations

We will NEVER:

• Sell your personal information
• Share your details with third parties for marketing
• Send you spam or unsolicited emails

4. Third-Party Services

Our website uses these trusted services:

5. Data Retention

We keep your information only as long as needed:

• Contact form messages: 6 months
• Newsletter subscriptions: Until you unsubscribe
• Financial records: 7 years (legal requirement)

After these periods, your information is securely deleted.

6. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Correction: Ask us to correct inaccurate information
• Deletion: Request we delete your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Object: Object to how we process your data
• Withdraw consent: Withdraw consent at any time

To exercise these rights, contact us at hello@villagecafe.ie or call +353 98 28765.

7. Cookies

Our website uses minimal cookies:

• Essential cookies: Required for the website to work properly (no consent needed)
• Analytics: Anonymous visitor statistics to improve our website (privacy-friendly, no personal data)

We do NOT use advertising cookies or track you across other websites.

8. Security

We take reasonable measures to protect your information, including:

• Secure website connection (HTTPS encryption)
• Limited staff access to personal data
• Regular security updates

9. Changes to This Policy

We may update this policy occasionally. The "Last updated" date at the top shows when changes were made. Significant changes will be posted on our website.

10. Contact Us